Change Management Software FAQ: Async Decision Making Answers
What is Changebase?
Changebase is a change management and documentation platform. It helps teams document organizational changes, track decisions, and maintain stakeholder alignment throughout transformation initiatives. Unlike scattered Slack threads or buried email chains, Changebase creates a centralized, searchable record of what was decided, why it was decided, and who needs to know about it.
How is Changebase different from Google Docs, Confluence, or Notion?
Google Docs, Confluence, and Notion are general-purpose tools. Changebase is purpose-built for change management with: Structured Documentation (SBAR framework ensures consistent decision records), Stakeholder Management (built-in roles, approval workflows, privacy controls), Visibility & Alignment (track who needs to know, who approved, maintain audit trails), and Change-Specific Features (email notifications, approval tracking, AI-assisted document generation).
What is nemawashi?
Nemawashi is a Japanese consensus-building practice from Lean Manufacturing meaning 'laying the groundwork'—building buy-in through one-on-one conversations before formal decisions. Changebase is inspired by Nemawashi as well as many other change leadership best practices.
Who is Changebase for?
Changebase serves teams navigating organizational changes: change managers tracking transformation initiatives, project managers coordinating cross-functional decisions, leadership teams documenting strategic pivots, startups scaling from informal to systematic processes, and teams frustrated by decisions getting lost in Slack/email. If you've ever asked 'wait, why did we decide this?' six months later, Changebase is for you.
Is Changebase secure?
Security is central to Changebase's design:
- All data encrypted at rest and stored within the USA (AWS, MongoAtlas)
- All data encrypted in transit (HTTPS)
- JWT Authentication
- Granular Privacy (control who sees each change)
- Role-based Access (team admin controls)
- External stakeholders can only access changes you explicitly share via token-based links
Do you offer training or consulting?
Yes. Our team of consultants lead by Changebase's founder Adam Braus (former consultant, YC director, healthcare IT leader, and author of the book—Meteoric) offers nemawashi training and change management consulting. He along with a team of change experts work with teams and organizations to help implement systematic change processes, covering stakeholder identification, resistance management, and building consensus.